Get in touch
Contact Us
Questions about your project, a contractor who contacted you, or your privacy choices? Here is how to reach a real person.
Phone
(704) 555-0199
Mon–Sat, 8am–6pm ET
info@charlottestoneandtile.com
Replies within 1 business day
Mailing address
1800 Camden Rd, Suite 107, Box 310
Charlotte, NC 28203
Mail only — not a showroom
What we can help with
- Explaining how the matching process works and what happens after you submit a form.
- Telling you which contractor partners received your inquiry.
- Stopping calls, texts and email, or handling a do-not-sell, access, correction or deletion request — fastest through our opt-out page.
- Taking your project details over the phone if the online estimator is not accessible to you.
- Correcting anything inaccurate you find on this website.
- Contractor partnership inquiries — email us with "Partner" in the subject line.
What we cannot help with
- Firm pricing, bids or change orders — only your contractor can provide those.
- Scheduling, rescheduling or supervising work at your home.
- Warranty claims, workmanship disputes, defect complaints, refunds or mechanic's liens.
- Verifying or vouching for a specific contractor's license, insurance or reviews.
For contractor disputes, contact the contractor first in writing. If that fails, the North Carolina Licensing Board for General Contractors, the SC Department of Labor, Licensing and Regulation, the NC Attorney General's Consumer Protection Division and the SC Department of Consumer Affairs all accept consumer complaints.
Company details
Charlotte Stone and Tile · 1800 Camden Rd, Suite 107, Box 310, Charlotte, NC 28203 · info@charlottestoneandtile.com · (704) 555-0199 · CharlotteStoneandTile.com
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