Accessibility Statement

Our standard

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. That standard is also referenced by the Americans with Disabilities Act in practice, and we treat it as our benchmark for new pages and changes.

What we have implemented

• Semantic HTML landmarks and a single, descriptive heading structure per page.
• Text alternatives for meaningful images.
• Keyboard operability for navigation, the mobile menu, the cookie banner and the multi-step cost estimator, including visible focus styles.
• Form fields with programmatically associated labels and inline, text-based error messages.
• Color contrast targets for body text and interactive controls, with meaning never conveyed by color alone.
• Responsive layouts that reflow at 320px width and support zoom to 200% without loss of content.
• Respect for reduced-motion preferences on animated elements.

Known limitations

Accessibility is ongoing, not finished. We are aware of these areas and are working on them:

• Some gallery photographs have brief alt text that describes the subject but not every design detail.
• Third-party content we embed, such as analytics or advertising scripts, is outside our direct control.
• Contractor websites we link to are independent and may not meet the same standard.

Need help, or hit a barrier?

Please tell us the page address, what you were trying to do, and the assistive technology and browser you were using. We aim to acknowledge reports within 3 business days and to remediate confirmed issues promptly.

Alternative ways to reach us

You can always skip the online forms. Call or email us and we will collect your project information, explain your options, and arrange contractor contact however you prefer. See our Contact page for all methods.